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Corporate social responsibility report
“CSR is a core business risk issue, going to the heart of our acceptance by customers, investors, the public, and destination governments and communities”
– Thomas Cook Group CEO Manny Fontenla-NovoaRead his full message
In this section
...we set out our relevant policies and how these are evolving, the action we’re taking to operate responsibly, the key performance indicators we’re using to measure our progress, and our targets for 2008.
With an enlarged CSR team, we’re intent on ‘making a world of difference’. We’ve begun the journey and we’ll be updating these pages as we go – please revisit to watch our progress!