In our corporate social responsibility policy, we define CSR as "operating responsibly to minimise negative and enhance positive environmental, social and economic impact: ensuring the long-term sustainability of our business and of the resources on which we depend"
Thomas Cook Group CEO Manny
Fontenla-Novoa
Read his full message
We set out our relevant policies and how these are evolving, the action we're taking to operate responsibly, the key performance indicators we're using to measure our progress, and our targets for 2009.
With an enlarged CSR team, we're intent on ‘making a world of difference’. We've begun the journey and we'll be updating these pages as we go – please revisit to watch our progress!