• About Thomas Cook Group
  • Corporate social responsibility report
  • Sustainability team

"Thomas Cook had a clear vision when he devised the first package holiday over 160 years ago. He believed affordable travel could change working people's lives for the better. His company was inspired by a strong sense of social justice and moral responsibility.

Today, we are still inspired to deliver our founder's values. We believe they make a tangible difference to our customers' holiday experience and to all the other people whose lives we touch.

In our corporate social responsibility policy, we define CSR as "operating responsibly to minimise negative and enhance positive environmental, social and economic impact: ensuring the long-term sustainability of our business and of the resources on which we depend".

The nature of our business means that we cannot treat CSR as peripheral or optional. The environment and communities in destinations where we operate are integral to the products we sell: protecting them is fundamental to our business and to everyone on whom our business depends."

Signature of Manny Fontenia-Novoa, Chief Executive
Manny Fontenla–Novoa, Chief Executive Officer