Investors
We seek an open and transparent relationship with our shareholders. We communicate with them through an investor relations framework which includes formal presentations of full year and interim results, trading statements and regular meetings between executive management and institutional investors.
In addition, the Board responds to ad hoc requests for information and all shareholders have an opportunity to question the Board at the AGM.
Shareholder enquiries
Our share register is maintained by Equiniti. If you have a query about the administration of shareholdings such as change of address, change of ownership, or dividend payments, please contact:
Equiniti
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Alternatively, call the shareholder telephone helpline on +44 (0)871 384 2154.
Shareholders can access and amend details of their shareholding online, subject to passing an identity check, at Equiniti’s website at www.shareview.co.uk.
Low cost share dealing
Equiniti offers UK based shareholders a simple and low-cost share sale and purchase service[ – including a dividend reinvestment scheme]. This is available by phone (weekdays 08.00-16.30) on +44 (0)871 384 2020 or via the internet at www.shareview.co.uk/dealing.
Calls to the above numbers are charged at 8p per minute from a BT landline. Other telephony providers’ costs may vary.
* These details are provided for information only and any action you take is at your own risk. If you have any doubt as to the action you should take, you are recommended to seek independent financial advice.
ShareGift
If you hold only a few shares and feel that it would be uneconomical or just not worthwhile to sell them, you could consider donating your shares to charity.
ShareGift is an independent registered charity (no. 1052686) that provides a free service for shareholders wishing to give small holdings of shares to benefit charitable causes. There are no capital gains tax implications (ie no gain or loss) on gifts of shares to charity and it is also possible to obtain income tax relief. Since its launch in 1996, ShareGift has been able to give millions of pounds to hundreds of different UK charities. Further information can be obtained at www.ShareGift.org
Who are our shareholders?
At 31 October 2007 we had 16,868 registered shareholders.
| Type | Number of holders | Shares held |
| Individuals | 16,258 | 15,502,417 |
| Life/insurance funds | 97 | 95,756,596 |
| Pension funds | 121 | 65,380,529 |
| Overseas funds | 104 | 104,438,100 |
| Unit/investment trusts | 108 | 52,972,277 |
| Other | 142 | 7,679,315 |
| Collateral/proprietary/market makers | 37 | 126,357,072 |
| Arcandor AG | 1 | 508,754,846 |
| TOTAL | 16,868 | 976,841,152 |