• About Thomas Cook Group
  • Corporate social responsibility report
  • Sustainability team

We promote open communication with our shareholders, which is formalised within an investor relations framework and includes formal presentations of full year and interim results, trading statements and regular meetings between executive management and institutional investors.

In addition, the Board responds to ad hoc requests for information and all shareholders have an opportunity to question the Board at the AGM.

Electronic communications

At our Annual General Meeting in April 2008, shareholders agreed to take advantage of recent changes in legislation to allow the Thomas Cook Group website to be used as the primary means of communication with our shareholders. At the same time, a consultation took place providing shareholders with the choice of receiving shareholder documentation online by providing an email address, or to continue to receive shareholder documentation in hard copy.

Shareholders who did not respond to the consultation are deemed, in accordance with the Companies Act 2006, to have agreed to receive shareholder documents via the Thomas Cook Group website.

The Thomas Cook Group plc Annual Report & Accounts 2008 is available to view at: www.thomascookgroup.com/ara2008

Shareholders wishing to register their email address for electronic communication should log on to: www.shareview.co.uk

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Shareholder enquiries

Our share register is maintained by Equiniti. If you have a query about the administration of shareholdings such as change of address, change of ownership, or dividend payments, please contact:

Equiniti
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA

Alternatively, call the shareholder telephone helpline on 0871 384 2154 (international number: +44 121 415 7047).

Shareholders can access and amend details of their shareholding online, subject to passing an identity check, at Equiniti’s website at www.shareview.co.uk.

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Low cost share dealing

Equiniti offers UK based shareholders a telephone and internet dealing service to provide a simple way of buying and selling Thomas Cook Group plc shares. This is available by phone (weekdays 08.00-16.30) on 08456 037 037 or via the internet at www.shareview.co.uk/dealing.

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ShareGift

If you hold only a few shares and feel that it would be uneconomical or just not worthwhile to sell them, you could consider donating your shares to charity.

ShareGift is an independent registered charity (no. 1052686) that provides a free service for shareholders wishing to give small holdings of shares to benefit charitable causes. There are no capital gains tax implications (ie no gain or loss) on gifts of shares to charity and it is also possible to obtain income tax relief. Since its launch in 1996, ShareGift has been able to give millions of pounds to hundreds of different UK charities.

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Who are our shareholders?

At 30 September 2008 we had 16,772 registered shareholders.

Type Number of holders Number of shares held
Nominees and institutional investors 1,110 901,726,630
Individuals 15,662 3,380,875
TOTAL 16,772 905,107,505

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Major shareholdings

As at 18 December 2008, the Company had been notified of the following major shareholdings in the ordinary share capital of the Company:

Name Number of shares held Percentage of issued share
capital (%)
Arcandor AG 226,664,045 26.41
Karstadtquelle Freizeit Gmb 226,664,045 26.41
Standard Life Investments Ltd 68,719,267 8.00
AXA S.A. 48,358,692 5.07

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